Are you anyone who loves breaking down technical issues into solvable parts? Do you will have top-notch customer support and collaboration abilities? Are you interested by becoming a member of a workforce made out of a dynamic mixture of technical reinforce pros who’re paving methods to reinforce house and small industry gear, programs, and gadgets? If this sounds such as you, we’ve a possibility that can hobby you.
Observe- This activity posting is for long term opening
- Beginning Pay: $18/hr.
- Faraway – Work at home
- This can be a Complete-time activity. Assurant’s hours of operation are 24/7, twelve months consistent with 12 months. The 40-hour paintings week agenda could be throughout the hours of operation and is also topic to switch in line with industry wishes. Paintings schedules are normally set for a number of months at a time however are topic to switch in line with industry wishes and we’ve periodic shift bids that assist decide your paintings agenda. applicants will have to have an inexpensive level of agenda availability and versatility to paintings various schedules all over the 12 months.
What makes us other?
- Your clinical advantages start in your first day
- We offer very good repayment and retirement techniques
- We ship remarkable paid time without work
- We offer tuition repayment to be had after 6 months
What is going to be my tasks and duties on this activity?Â
- Supply top quality technical reinforce to successfully diagnose and get to the bottom of reinforce incidents reported through exterior shoppers.
- Troubleshoot, diagnose, and get to the bottom of advanced problems throughout a wide selection of PC’s, laptops, Apple computer systems, drugs, printers, wi-fi and POE safety cameras, cellphones, and different industry and private gadgets.
- Supply very good customer support and possession of technical reinforce problems.
- Paintings smartly in a top power, dynamic, and collaborative surroundings.
- Supply suitable responses and expectancies in a well timed and environment friendly approach.
- Paintings as the buyer’s suggest, demonstrating experience in reinforce processes and purposes, together with escalations, advanced factor answer, and buyer retention.
- Technical Strengthen Analysts is also required to accomplish different activity similar tasks as directed through a member of control to fulfill industry wishes and targets.
What are the necessities wanted for this place?Â
- 6 months revel in with customer support, troubleshooting, analytical, and problem-solving.
- Robust revel in and dealing wisdom in a number of of the next technical strong point spaces:
- PC Strengthen: MS Home windows, MS Place of job, Apple OS X, house and small industry networking/Wi-Fi, printers, card readers, projectors, and so forth..
- Cellular Strengthen: iPhone/iPad/iOS, Android telephones and drugs, Kindle / e-readers, Fireplace Drugs.
- Sensible Units: voice assistants, good lighting, good TV’s, wearable applied sciences and different automation programs.
- Highschool degree or GED (post-secondary training most popular).
- Will have to have the ability to sort 30-40 WPM.
What different abilities/revel in could be useful to have?Â
- Bachelor’s level most popular, Friends level a plus.
- 1 12 months of revel in in technical reinforce function.
- Technical certifications from organizations akin to CompTIA A+, Community+, Microsoft, Apple, or different similar our bodies within the technical trade.
- Revel in operating inside a reinforce group offering telephone/chat/e-mail based totally reinforce to shoppers.
- Robust operating wisdom of reinforce services and products gear and programs akin to CRM, wisdom base, far off diagnostic and tracking gear, collaboration gear, and so forth.
- Very good verbal and written communique and interpersonal abilities.
- Revel in in writing technical documentation for inclusion in a Wisdom Base.
- Revel in with offering coaching and training, both to shoppers or to inner colleagues.
- In a position to collaborate, engage, cooperate and inspire throughout activity purposes and groups.
- Fluent in English and Spanish (written and verbal)Â is a plus
Any posted pay vary considers quite a lot of repayment elements, together with candidate background, revel in, and paintings location, whilst additionally taking into consideration wage expansion throughout the place.
What’s the tradition like at Assurant?
Our distinctive tradition is a huge explanation why proficient other folks select Assurant. Named a Absolute best/Nice Position to Paintings in 13 international locations and awarded the Fortune The us’s Maximum Leading edge Corporations popularity in 2023, we convey in combination height skill around the globe. Even though we’ve all kinds of abilities and reports, we proportion not unusual traits which might be uniquely Assurant. A keenness for carrier. A capability to innovate in sensible techniques. And a willingness to take possibilities.
Corporate Assessment
Assurant is a number one world industry services and products corporate that helps, protects, and connects main shopper purchases. A Fortune 500 corporate with a presence in 21 international locations, Assurant helps the development of the attached global through partnering with the arena’s main manufacturers to increase leading edge answers and ship an enhanced buyer revel in via cellular tool answers, prolonged carrier contracts, automobile coverage services and products, renters insurance coverage, lender-placed insurance coverage merchandise, and different strong point merchandise.
Equivalent Alternative Observation
Assurant is an Equivalent Employment Alternative employer and does no longer use or believe race, colour, faith, intercourse, nationwide beginning, age, incapacity, veteran standing, sexual orientation, gender identification, or some other feature safe through federal, state, or native regulation in employment choices.
