The Account Consultant will set up the daily products and services related to the control of the products and services of employer accounts, together with implementation, enrollments, ongoing products and services, and the renewal processes. The Account Consultant would be the primary touch for the employer’s directors as soon as the account has been bought. They are going to paintings without delay with the Gross sales Crew, Consumer’s Dealer, the Employer Representatives and the Healing Well being Plan division leaders to be sure that all consumer’s are receiving the perfect stage of carrier.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordination of implementation of recent employer accounts positioned through the Gross sales Division.
- Paintings with new employers to begin the enrollment procedure and set up your complete implementation and procedure via open enrollment. Coordinate with Healing Directors the enrollment is submitted and processed successfully and well timed.
- Meet with new consumer representatives to teach their directors at the top rate cost and enrollment processes.
- Organize and coordinate with any wanted Healing sources and group of workers for Employer’s Well being Gala’s.
- Verify with Healing Directors and the ID Card supplier that each one ID Card programs are being mailed to Contributors in a well timed method.
- Verify with the Healing RN Personnel that each one preliminary data is won for enrollment to start out the Review conferences so that each one new enrollees have their Review inside 120 days of enrollment.
- Coordinate with IT to verify the employer and worker portal have the entire right kind hyperlinks for the Get advantages Booklet and plan specs.
- Organize the continuing enrollment alternate procedure right through the Plan Yr.
- Handle ongoing strengthen and conferences with employer crew representatives to deal with a favorable courting with the customer verifying their wishes and expectancies are met on the perfect stage.
- Supply periodic stories to shoppers on their account standing.
- Paintings with Well being Plan Control on any ongoing wishes for shoppers.
- Paintings with Well being Plan Control and the Actuarial Crew to increase annual renewals. Ship and evaluation the renewals to the fitting consumer representatives.
- Organize the open enrollment procedure for the renewing shoppers.
- Handle a discussion with the customer’s dealer to stay them acutely aware of the account standing and any problems that can rise up and their answer.
- Broaden an encyclopedic wisdom of the Healing Well being Plan Advantages and Products and services.
SUPERVISOR RESPONSIBILITIES: None
REQUIRED EXPERIENCE/SKILLS
- Bachelor’s stage and three years’ enjoy in a Well being Plan Account Consultant Division.
- Wisdom of Florida Well being Plans Advantages for each Insured and Self-Insured Plans and Rules
- Outstanding customer support verbal and written verbal exchange abilities
- Fluent in spoken and written Spanish and English
- Element orientated with cast organizational and making plans abilities
- Talented in Microsoft Place of job, Google Workspace, and Adobe
PREFERRED EXPERIENCE/SKILLS
-  Bachelor’s stage and 5+ years’ enjoy in a Well being Plan Account Consultant Division
REQUIRED LICENSES
- Lively State of Florida Insurance coverage Normal Strains Agent License for Existence, Twist of fate, Well being and HMO
EXPECTED HOURS OF WORK/TRAVEL It is a full-time place, and core hours of labor are Monday via Friday, 8 a.m. to five p.m. This place might every now and then require prolonged operating hours and weekend paintings. Commute could also be appropriate.
