We’re in search of a talented and motivated SFDC Administrator with a powerful focal point on Carrier Cloud, coupled with the elemental wisdom of Gross sales Cloud, to sign up for our dynamic workforce at Fleetio. As the principle proprietor of Carrier Cloud, this function is pivotal in making sure the sleek operation and optimization of our customer-centric purposes, together with Buyer Toughen, Buyer Luck, and Account Control. The SFDC Administrator may even play a very important function in enforcing and supporting any long term instrument purchases (ex: Gainsight), as our corporate grows.
Our superb candidate understands the SaaS enterprise fashion, is very technical, and is in a position to fortify a high-velocity go-to-market technique. We imagine this function to be serious to our long term good fortune as we proceed to scale. Make sure you point out espresso on your utility so we all know you in fact learn this.
What’s Fleetio?
Fleetio (pronounced “flee-tee-oh”) is a number one supplier of fleet control SaaS that is helping organizations of all sizes monitor, analyze, automate, and set up their cars and kit. With a purpose-built, easy-to-use, and complete suite of equipment and lines, Fleetio makes it clean for fleet managers to optimize their operations, scale back prices, and give a boost to protection and compliance.
We’ve turn out to be a depended on spouse for hundreds of companies around the globe, from small startups to very large enterprises. With a focal point on innovation, visitor good fortune, and sustainable expansion, Fleetio is on a venture to turn into fleet control.
What makes us particular, you could ask? We’ve been remote-friendly since 2012 and feature been known as Birmingham Alabama’s Best possible Puts to Paintings 5 years in a row. We’ve got over 200 workers everywhere the USA, Canada, and Mexico, and feature over 5000 paying shoppers in 70+ international locations. It’s a thrilling time at Fleetio as we’re rising 50+% 12 months on 12 months and feature simply closed our Sequence C spherical led through our implausible funding spouse, Elephant. We’re development the fleet control platform of the long run – the one display for fleet managers to power their companies ahead.
What you’ll be doing
- Oversee the configuration, customization, and upkeep of the Carrier Cloud example, making sure it aligns with our evolving customer support methods.
- Collaborate with cross-functional groups to design and enforce scalable answers that toughen our visitor fortify features, streamline processes, and give a boost to general visitor pride.
- Possess a foundational working out of Gross sales Cloud to fortify fundamental Gross sales processes and collaborate with the Gross sales Operations workforce on cross-functional tasks.
- Spouse intently with Buyer Toughen, Buyer Luck, and Account Control groups to know their distinctive wishes, demanding situations, and targets.
- Translate enterprise necessities into efficient machine answers, enforcing procedure enhancements that optimize visitor interactions and dating control.
- Organize consumer profiles, roles, and permission units to verify correct get admission to keep watch over and information safety.
- Put in force and care for customized gadgets, workflows, validation regulations, and automation to streamline workflows and implement perfect practices.
- Administer and toughen case control processes, together with routing, escalation, and backbone.
- Collaborate with different departments to combine SFDC with different business-critical programs, making sure knowledge accuracy and consistency throughout platforms.
- Keep abreast of trade developments and technological developments, with a watch against increasing our generation stack to fulfill evolving visitor wishes.
- Be ready to be informed and fortify further Buyer Luck instrument, akin to Gainsight, as our corporate’s instrument panorama evolves.
- Keep up a correspondence adjustments, improvements, and adjustments to stakeholders, offering transparent documentation and coaching to verify a success adoption.
- Analyze enterprise processes and workflows to spot alternatives for machine improvements, efficiencies, and optimizations.
- Look ahead to attainable downstream affects of machine adjustments and proactively paintings to mitigate dangers.
- Collaborate seamlessly with cross-functional groups, performing as a bridge between enterprise necessities and technical answers.
- Reveal a powerful talent to execute duties independently and give a contribution successfully in a workforce setting.
What’s in it for you
- Straight away supply price on day one through streamlining and managing the go-to-market technical processes and tooling for a abruptly rising fortify group
- Be part of an out of this world workforce of “A” gamers who cross above and past to make Fleetio a a success corporate. We’re a customer-centric workforce with a perfect product, very good fortify, and numerous glad shoppers.
- Paintings remotely (inside the USA), or at our Birmingham, AL HQ. We attempt to advertise a powerful distant operating tradition and feature carried out so for the reason that starting.
