PerfectServe provides very best in KLAS property in 3 classes: medical communications, scheduling, and affected person engagement answers. PerfectServe is featured in this 12 months’s Inc 5000 checklist, which profiles the fastest-growing personal corporations in The us. We’ve observed an 88% enlargement charge over the last 3 years and want robust workforce contributors to assist us keep growing!
PerfectServe’s challenge is to boost up velocity to care via optimizing supplier schedules and dynamically routing messages to the correct particular person on the proper time in any care surroundings; advancing affected person care and medical workflows.
Via becoming a member of PerfectServe, you are going to have the original alternative to return along us as we additional our imaginative and prescient of striking all of those answers in combination to offer optimum affected person results and sooner affected person care interventions. Via making improvements to velocity to care and cross-continuum verbal exchange, we save lives, cut back duration of keep, reduce re-admissions, and produce pleasure again to caregivers.
We’ve a fantastic portfolio of shoppers, with new ones spotting the price of our answers and becoming a member of the PerfectServe circle of relatives each day.
Major obligations
We’ve a fantastic portfolio of shoppers with new ones spotting the price of our answers and becoming a member of the PerfectServe circle of relatives on a regular basis.
We wish to upload extra consultative muscle to our Lightning Bolt supplier scheduling workforce to make sure we’re in a position to spot buyer ache issues and observe our era to relieve the ones problems. We’d like most sensible skill to ship global magnificence onboarding, give a boost to and courting control reports.
- Increase and deal with product experience and a deep working out of our purchasers and their workflows
- Onboard and teach new purchasers via faraway and onsite supply; examining their scheduling necessities and configuring the device to streamline their workflows
- Use your analytical and troubleshooting abilities to offer endured give a boost to for purchasers relating to doable problems with configuration and advise on corrective steps
- Construct trusting relationships, force excessive ranges of end-user pride and make sure the customer is maximizing the price in their Lightning Bolt funding, e.g., government sponsors, division/carrier line administrators and key strategic practices
- Establish, expand, and proportion very best practices that allow purchasers to succeed in their industry targets and targets
- Function the voice of the customer and an suggest for finish customers inside the Lightning Bolt group
- Collaborate with Undertaking Managers, Account Executives, Buyer Good fortune Managers, and others inside the group to ship the most efficient imaginable answers to fulfill consumer wishes
{Qualifications}
- Skill to briefly be told the Lightning Bolt product and observe your wisdom with our purchasers
- Troubleshooting, analytical, and drawback fixing abilities
- Demonstrated, robust interpersonal abilities and the facility to ascertain and deal with relationships
- Skill to briefly suppose via novel demanding situations, juggle more than one duties in high-pressure scenarios, and force procedure alternate
- Robust paintings ethic
- 1+ years revel in in a device implementation function
- Bonus: revel in with SQL or different relational databases
Applicants should be situated in the USA or Canada and keen to take part in a 24/7 on-call rotation.
