Managing our strategic consumers calls for an skilled, an expert, empathic buyer recommend to assist our consumers acquire complete worth from our answers. RealGreen by means of WorkWave provides all-inclusive answers to regulate your enterprise, construct and advertise your logo, achieve new consumers, and increase ongoing relationships to construct loyalty to your garden care corporate.
This function identifies the wishes of our consumers and coordinates WorkWave in our reaction. Duties come with the coordination of large-scale initiatives, development relationships with key buyer contacts, making sure that fortify problems are addressed in a well timed approach, and advocating to your consumers wishes in order that WorkWave can power buyer expansion and good fortune. The Buyer Luck Supervisor would be the foremost level of touch wherein communique flows to and from our consumers.
WHAT YOU’LL NEED
- You will have to have no less than a Bachelor’s stage and no less than 2 years of revel in in buyer good fortune or account control.
- Prior revel in within the SaaS, Tech or Device house is a will have to.
- Have a forged clutch of shopper provider and revel in growing buyer relationships, operating with consumers without delay to seek out answers.
- Possess a “giant image” standpoint of shopper provider, and its affect on earnings, retention, advertising and marketing, and our buyer’s good fortune
- Exhibit very good presentation and communique abilities with explicit skill to evolve in your target market (buyer, dealer, crew member), realizing mix compassion, admire and authority.
- Organize the portfolio of initiatives inside your buyer base, making sure the buyer and WorkWave workforce are finishing their duties in a well timed approach.
- Revel in with Gainsight or ChurnZero could be a plus
- Revel in with a products and services business (Pest Keep an eye on, Landscaping, Garden Care and so forth) could be a plus
- Skill to commute as much as 15% of the yr
We’re an equivalent alternative employer. All candidates shall be regarded as for employment with out consideration to race, colour, age, faith, intercourse, sexual orientation, gender identification, nationwide beginning, veteran or incapacity standing: Don’t meet each and every unmarried requirement? Research have proven that ladies and other folks of colour are much less more likely to observe to jobs except they meet each and every unmarried qualification. At WorkWave, we’re devoted to development a various, inclusive and unique administrative center, so if you’re feeling like you want to make a perfect affect on this function however your previous revel in doesn’t align completely with each and every qualification within the activity description, we inspire you to use anyway. You might simply be the appropriate candidate for this or different roles!
