A bit about us. Splunk is right here to construct a more secure and extra resilient virtual international. We’re proud to mention that we’re the important thing to undertaking resilience for greater than 11,000 undertaking organizations that use our Unified Safety and Observability Platform to stay their techniques safe and dependable. We’re additionally pleased with our award-successful tradition and our common look on the ones “Absolute best Puts to Paintings” lists.
When you are becoming a member of us, we’ll simplest ask something: convey your entire, original self, what we name your million information issues. So convey your paintings enjoy, problem-solving talents and ability, in fact, but additionally convey your pleasure, your pastime and the entire issues that make you, you. As a result of when you are feeling unfastened to be you, it makes it so much more uncomplicated for us to be us.
We’re an organization stuffed with people who find themselves our product and search to ship the most productive enjoy for our shoppers. At Splunk, we’re dedicated to our paintings, shoppers, having amusing, and most significantly to one another’s luck.
In regards to the position
Follow your skill and enjoy as a member of the Splunk document crew! Sign up for an impressive team of writers and editors who craft top of the range content material for inner and exterior customers of Splunk device. We wrote The Product is Doctors, we created the Splunk Taste Information, and we meet incessantly as a gaggle to strengthen our talents and percentage our wisdom with every different. We interact with our friends during the career to problem assumptions and impress discussions about the most productive tactics to increase knowledge, keep in touch with shoppers, and cope with demanding situations within the business.
We attempt to make Splunk medical doctors the most productive within the trade, and we’re in the hunt for any individual with a identical power to put in writing documentation for our inner cloud infrastructure and operations groups. You’ll write the documentation that is helping technical operations engineers, NOC personnel, incident reaction groups, and different teams stay our cloud-based products and services totally operational for patrons.
You’ll wish to have a demonstrated skill to put in writing concise and correct documentation that permits technical operations personnel to briefly diagnose and remediate problems. You will have to perceive Website online Reliability Engineering strategies and processes, together with runbooks, root motive analyses, and post-incident reaction paperwork, and be accustomed to the packages that groups use to control container-based device deployments. You will have to be collaborative, curious, and chronic, with a proactive solution to handing over effects.
Duties
- Write transparent and correct documentation that permits operations personnel to successfully and successfully function our cloud device infrastructure.
- Create and care for content material in Atlassian Confluence. Familiarity with each the brand new and older Confluence editors is a plus.
- Paintings intently with fellow writers and others to outline documentation necessities and venture schedules.
- Talk about technical main points and clear up issues of gadget directors, incident control groups, and your fellow technical writers each day.
- Apply a longtime taste information and paintings with editors to create the most productive conceivable documentation for inner cloud infrastructure and operations execs.
Most popular {qualifications}
- 3+ years enjoy running with material professionals to put in writing documentation for IT and operations environments
- Revel in documenting device techniques which can be configured via REST API endpoints and command-line interfaces, in addition to a GUI.
- Fundamental familiarity with information codecs equivalent to JSON, CSV, and YAML.
- Talent to diagram processes the usage of equipment equivalent to LucidChart or Gliffy.
- Familiarity with device and compliance frameworks.
- Samples that show off your easiest paintings.
Different related talents
- Wisdom of Splunk device and use instances.
What we give you
For those who’d like to sign up for one of the most fastest-growing and most fun tech firms in Silicon Valley, touch us!
Advantages are a very powerful a part of Splunk’s Overall Rewards package deal. This position is eligible for a aggressive advantages package deal which contains scientific, dental, imaginative and prescient, a 401(ok) plan and fit, paid day without work, an ESPP and a lot more!
We worth range, fairness, and inclusion at Splunk and are an equivalent employment alternative employer. Certified candidates obtain attention for employment with out regard to race, faith, colour, nationwide beginning, ancestry, intercourse, gender, gender identification, gender expression, sexual orientation, marital standing, age, bodily or psychological incapacity or scientific situation, genetic knowledge, veteran standing, or some other attention made illegal by way of federal, state, or native rules. We believe certified candidates with prison histories, in line with prison necessities.
We can be sure that people with disabilities are supplied cheap lodging to take part within the task software or interview procedure, to accomplish crucial task purposes, and to obtain different advantages and privileges of employment. Please touch us to request lodging.
