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Faraway Sr. Technical Account Supervisor at Mattermost

Mattermost is an open supply platform for protected collaboration throughout all of the device construction lifecycle. Masses of 1000’s of builders world wide agree with Mattermost to extend their productiveness by way of bringing in combination staff conversation, activity and mission control, and workflow orchestration right into a unified platform for agile device construction.

Based in 2016, Mattermost’s open supply platform powers over 800,000 workspaces international with the improve of over 4,000 participants from around the developer group. The corporate serves over 800 shoppers, together with Ecu Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Pressure and Wealthfront, and is subsidized by way of world-class buyers together with Battery Ventures, Redpoint, S28 Capital, YC Continuity. To be told extra, discuss with www.mattermost.com.

We price top affect paintings, possession, self-awareness and being fascinated with buyer good fortune. If those values fit who you’re, we are hoping you’ll be told extra about operating at Mattermost and practice!

On this position, you are going to function the main technical result in information key shoppers thru implementation, integration, and enlargement in their use of Mattermost because the central conversation platform for his or her DevOps and technical groups. A key a part of your activity will likely be to spot and architect the important thing issues of integration for the Mattermost platform throughout the buyer’s setting and paintings with the client to put into effect those integrations using buyer, or partner-led construction experience. Turning in our predefined Onboarding Adventure procedure, and serving to to conform this procedure thru steady development will likely be key.

This can be a extremely technical position for individuals who additionally experience interacting with and enabling shoppers to unblock the ability of Mattermost’s product. You might have a expansion mindset and also you continuously search to grasp blindspots and demanding situations – whether or not it’s a buyer’s distinctive want or interacting with new applied sciences. You’re feeling relaxed tackling problems, experience digging into technical main points with shoppers, and are energized by way of fixing demanding situations throughout a various vary of applied sciences from databases to Docker, and cross-platform cell construction to RESTful internet services and products.

$113,378 – $184,239 a yr

The pay vary for this place at graduation of employment is anticipated to be between $113,378 and $184,239/yr; on the other hand, pay introduced would possibly range relying on a couple of individualized elements, together with marketplace location, job-related wisdom, abilities, and revel in. Please check with the Mattermost worker guide and our careers web page for more info on our overall reimbursement bundle.  Colorado Handiest: The whole reimbursement bundle for this place may additionally come with different components, together with a sign-on bonus, inventory choices, and discretionary awards along with a complete vary of scientific, monetary, and/or different advantages (together with 401(okay) eligibility and quite a lot of paid time without work advantages, equivalent to holiday, ill time, and parental go away), dependent at the place introduced. Main points of participation in those receive advantages plans will likely be supplied if an worker receives an be offering of employment. Washington Handiest: The whole reimbursement bundle for this place additionally contains different components, together with inventory choices, annual goal variable, and participation within the Corporate’s annual bonus program. Staff and eligible dependents are lined by way of scientific, dental, imaginative and prescient, and fundamental lifestyles insurance coverage. Staff also are eligible to join a 401(okay) plan. Staff are eligible for limitless holiday.

If employed, worker will likely be in an “at-will place” and the Corporate reserves the fitting to change base wage (in addition to some other discretionary cost or reimbursement program) or advantages at any time, together with for causes associated with person efficiency, Corporate or person division/staff efficiency, and marketplace elements.

Mattermost is a remote-first corporate with team of workers dwelling and dealing around the globe. We’re recently hiring team of workers in those nations/areas:

Canada – Germany – Greece – India – Spain – United Kingdom – United States

We’re continuously operating against including extra nations/areas to this listing, however first we wish to be sure that we’re compliant with native rules and rules, which takes time.

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