It began with one ridiculously excellent concept – Create a unique breed of BPO! We at TaskUs keep in mind that reaching enlargement for our companions calls for a tradition of continuous movement; exploring new applied sciences, being in a position to maintain any problem in a second’s understand, mastering consistency in an ever-changing international – that’s what it takes to get there. If that’s one thing you need to be aside of, practice these days!
It began with one ridiculously excellent concept – Create a unique breed of BPO! We at TaskUs keep in mind that reaching enlargement for our companions calls for a tradition of continuous movement; exploring new applied sciences, being in a position to maintain any problem in a second’s understand, mastering consistency in an ever-changing international – that’s what it takes to get there. If that’s one thing you need to be aside of, practice these days!
Please notice that you’re going to be requested to publish an SOP writing pattern.
Technical Author
As aTechnical Author, you’ll get ready instruction manuals, magazine articles, studying content material, and different supporting paperwork to keep up a correspondence advanced and technical data extra simply. You are going to additionally increase, acquire, and disseminate technical data to be used with shoppers, educational designers, and procedure/workflow designers.
Duties:
- Decide the wishes of finish customers of technical documentation
- Learn about product samples and communicate with product designers and builders
- Paintings with technical body of workers to make merchandise more uncomplicated to make use of and thus want fewer directions
- Prepare and write supporting paperwork for merchandise
- Use images, drawings, diagrams, animation, and charts that building up customers’ figuring out
- Make a choice suitable medium for message or target audience, similar to manuals or on-line movies
- Standardize content material throughout platforms and media
- Accumulate usability comments from shoppers, designers, and producers
- Revise paperwork as new problems rise up
You are going to create running pointers, wisdom bases, buyer improve agent content material, and “regularly requested questions” pages to lend a hand buyer improve body of workers, shoppers, and different customers inside an organization or an business.
You are going to be anticipated to collaborate with {hardware} engineers, SMEs, product mavens, and Make stronger operations to control the go with the flow of knowledge amongst venture workgroups all through building and trying out. You should have the ability to perceive advanced data and keep up a correspondence the guidelines to other people with numerous skilled backgrounds. You are going to proactively behavior analysis on their subjects via non-public statement, library and Web analysis, and discussions with technical experts.
Should haves:
- Demonstrated flair for briefly studying and figuring out new applied sciences
- Willing technical interest, with exceptional analysis and problem-solving talents
- Skill to wreck down advanced technical topics and provide them in an approachable manner
- Transparent and concise writing, being able to tailor taste and vocabulary to the target audience
- Sturdy pressure to be successful and starvation for attention-grabbing demanding situations
- Dedication to following and making improvements to staff processes and elegance requirements
- 5+ years {of professional} enjoy as a author or content material supervisor
Great to haves:
- Familiarity with cyber web applied sciences and web-based content material introduction equipment
- Programming talents in any language
- An eye fixed for visuals and graphic design, and familiarity with symbol enhancing equipment
- Revel in with different strategies of presenting studying content material, similar to recorded video tutorials, are living video streams, or instructor-led coaching
- Revel in with 3-d content material within the recreation business, or in every other atmosphere like design visualization, simulation coaching, or movie manufacturing
- Bachelor’s stage in a similar box or similar paintings enjoy
About Us
We’re a collective of extremely succesful people, who know how to deploy era and information to highest serve your function. From Virtual CX to Content material Safety, AI Operations, Consulting, and the rest in between, we imagine ourselves chargeable for protective our companions’ pursuits and supporting their longer term good fortune via innovation and era—powered by way of ridiculously sensible other people.
TaskUs companions with the arena’s maximum leading edge and disruptive manufacturers to give protection to what issues maximum and to thrive in an ever replacing international.
TaskUs these days has over 25,000 workers around the globe with workplaces throughout the USA, the Philippines, India, Taiwan, Mexico, Greece, Eire, and Colombia.
