Referred to as the Paintings Existence Platform, Bayzat is without doubt one of the main workers advantages SaaS platforms this is on a relentless challenge to make a world-class worker enjoy out there to each corporation. We’re redefining the best way paintings works for the easier, making computerized HR, Payroll, Worker Advantages, and Insurance coverage a chance for all companies.
We’re probably the most fastest-growing startups within the MENA area with simply over 300 contributors from 35+ other nationalities. We had been indexed by way of Forbes as “Probably the most promising UAE-based startups” and are subsidized by way of world-leading VCs comparable to Mubadala and Point72 ventures. We also are probably the most best-funded scale-ups within the HRTech house around the area.
We’re a principle-led, meritocratic corporation that places tradition on the core of the whole lot. As a Bayzat member, you’ll continuously be surrounded by way of high-achieving folks and groups who’ve a knack for fixing advanced issues and are relentlessly pursuing good fortune in the whole lot they do. Being a part of such an atmosphere will push you to continuously be the most efficient model of your self and capitalize on each alternative to enhance, while drawing inspiration from like-minded, hungry folks from throughout you.
How we were given to the place we’re lately, and the rationale we will be able to proceed to thrive, is by way of hiring best-in-class ability and construction a tradition that permits folks to be the truest, maximum unique, and unpretentious variations of themselves. Being part of probably the most fastest-growing start-ups; this position will provide the chance to be told and promote a profitable product, increase abilities and information, incessantly develop and be part of Bayzat’s good fortune tale.
Some high-impact tasks you’ll be entrusted with:
- Supply remarkable visitor enhance via more than a few channels together with telephone, e mail,chat and WhatsApp making sure a excessive degree of shopper pleasure.
- Reply promptly and correctly to visitor inquiries troubleshooting instrument problems and offering suitable resolutions based on established tips.
- Record and music visitor interactions problems and resolutions the use of our inner CRM device.
- Collaborate with cross-functional groups together with product building and gross sales to make sure easy verbal exchange and efficient answer of shopper considerations.
- Expand a complete working out of our SaaS platform and medical health insurance choices to successfully enhance visitor wishes.
- Stay abreast of product updates trade traits and rising applied sciences to offer knowledgeable help to consumers.
- Establish routine visitor problems and collaborate with the product building workforce to put in force long-term answers and enhance the buyer enjoy.
- Give a contribution to the continual development of enhance processes wisdom base articles and documentation to reinforce potency and self-service choices.
- Help with onboarding and coaching new consumers on our instrument platform making sure they have a unbroken transition and working out of our options and functionalities.
- Show a excessive degree of professionalism empathy and endurance when interacting with consumers working out and addressing their person wishes and considerations.
What it is very important have:
- Earlier enjoy in a visitor enhance or technical enhance position ideally in a SaaS or medical health insurance setting.
- Very good verbal exchange abilities each written and verbal with the facility to give an explanation for advanced ideas in a transparent and concise approach.
- Sturdy problem-solving and analytical abilities having the ability to determine patterns and troubleshoot technical problems independently.
- Empathy and a customer-centric way with a dedication to handing over remarkable provider.
- Talent to multitask and prioritize duties in a fast paced setting whilst keeping up consideration to element.
- Familiarity with CRM instrument and enhance ticketing techniques is most popular.
- Wisdom of the healthcare trade medical health insurance or scientific terminology is an asset.
- Availability to paintings versatile hours together with occasional weekends and evenings to enhance visitor wishes.
- A workforce participant who flourishes in a collaborative and supportive setting.
- Minimal instructional requirement: Highschool degree or similar. Bachelor’s level in a related box is most popular
What’s in it for you? Perks!
Bayzat is dedicated to making an inclusive and collaborative operating setting the place everybody’s background and concepts depend. Our tradition encourages contributors to be the most efficient variations of themselves whilst profiting from our perks:
- Enlargement: Rapid-track expansion alternatives for high-achieving contributors, and not using a laws round the place, when, how, or how regularly.
- Flexibility: Faraway and versatile/hybrid operating setups.
- Inclusiveness: From bi-weekly company-wide the city halls/all-hands conferences to common huddles, OKR tribe conferences, celebratory dinner events, and annual awards ceremonies held within the Metaverse, you’ll be becoming a member of a in reality inclusive and tasty place of job.
- Shared Possession: We lead them to shareholders! We open up rounds of ESOP two times to 3 occasions a yr. And bet what, those that proceed to accomplish and reach good stuff are crowned up, virtually each spherical!
- Kick-ass places of work: Now we have places of work in UAE, Turkey, Saudi, and India. Certainly one of our two Dubai-based places of work is within the DIFC FinTech Hive, which is the primary and biggest monetary generation accelerator within the Center East, Africa and South Asia (MEASA) area.
