WANTED: Extremely Motivated And Procedure-Orientated Buyer Make stronger Agent To Lend a hand Us & Our Superior Shoppers Be triumphant Even Additional
You’ll wish to be positioned in the USA / Canada as a result of trade hours might be PST/PDT (US/Canada Pacific) time!
Your function
You’re going to be serving to our shoppers and consumers to resolve problems and questions in regards to the robust equipment we feature them. This will likely deliver them extra luck.
When you’re on the lookout for a task that permits you the versatility to paintings from anywhere you’d like and nonetheless be a key a part of a motion, this is usually a highest fit for you.
We’re serving to small companies, businesses, and marketers develop quicker and lift the usual of high quality for his or her consumers like we do for our personal.
Your Tasks Will Come with:
- Control of open buyer reinforce tickets inside of our Lend a hand Table device.
- Moderation of our non-public on-line communities, encouraging high quality dialogue between our customers and ensuring that any factor is accurately sorted.
- Serving to our webinars and coaching run as easily and with as a lot engagement as imaginable.
- Being the bridge between our customers and our building/product workforce to ensure that all of the problems are addressed.
- Ensuring our consumers can in finding coaching subjects as wanted.
- Serving to us supply all of the directions and recommendation our shoppers would possibly want, so they are able to best possible use our equipment and their robust characteristic for their very own luck.
You’ll be supplied with the whole lot you’ll want for luck, together with:
- Confirmed and examined scripts, processes, and coaching to reinforce your whole paintings and duties.
- Useful and ongoing comments, with direct touch no longer most effective to the reinforce supervisor however different corporate managers and administrators as smartly.
- A treasured alternative to be informed, develop, and turn into much more a success buyer luck skilled, with an organization based at the values of persistent studying and expansion.
- The chance to have amusing on a daily basis with a workforce of passionate, hard-working folks identical to you!!
Most well-liked Talents And Revel in
- Procedure Pushed: You understand how to apply outlined processes and routines, and be informed with that. You’ll be able to stay alongside of a job listing and perceive priorities to make your day extra productive and reach higher effects.
- Enhancements Seeker: You prefer to look processes and the way they are able to cross higher. Our shoppers and we need to apply routines, after all, however why no longer call to mind how they are able to be higher completed?
- Sure Mindset: You will have to be capable to care for eventual unhappy consumers and to supply superior help to revert that buyer’s affect.
- Coachable: You are going to grasp your function through operating with each our reinforce supervisor and your fellow reinforce friends. An open thoughts and need to strengthen will propel your efficiency ahead.
- Crew Orientated: Our workforce flourishes on shut collaboration and good-natured festival. As a part of the reinforce workforce, your sure operating dating is as necessary to us as it’s to you.
- Self-Starter: As a result of you’ll be operating from house, it’s crucial for you so as to set up your time smartly and successfully deal with your individual time table.
- Agile: Possibly a couple of steps don’t seem to be but traced (or they’ve modified!), so you might have so as to take selections and movements temporarily to stay our paintings accomplished and our shoppers glad.
- Earlier Buyer Luck Revel in: A pleasing historical past of luck in B2B companies’ buyer luck function/reinforce making their consumers glad.
- Earlier enjoy in advertising and marketing and a tech-savvy particular person.
- Impeccable written and spoken English: We don’t care for those who’re a local English speaker so long as you’ll serve our shoppers flawlessly.
When you should not have this enjoy for your resume, you’ll no longer be regarded as for the activity.
You’ll wish to be positioned in the USA / Canada as a result of trade hours might be PST/PDT (US/Canada Pacific) time!
If this function seems like the best alternative for you presently – Observe Now!
About us
We’re a unexpectedly rising tech start-up and each and every particular person on Our Crew issues.
We offer versatile operating hours and placement independence to make sure a wholesome paintings/lifestyles steadiness so we will be able to all proceed to paintings and develop in combination.
With over 30+ folks throughout 10+ other nations operating with us now, you’ll get to have interaction with an entire host of characters from all walks of lifestyles, with many shared values.
AmpiFire grew from a wish to “Stage The Taking part in Box” in opposition to larger companies that bully smaller competition, even if ‘the little man’ serves their consumers and communities higher! So we Empower The Underdog through getting them better publicity and a spotlight on-line – permitting them to unfold their message in some way that in reality has an have an effect on and allows them to develop.
This is Our Venture – and that would be the noble purpose you turn into a part of (and get rewarded for) while you sign up for us.
What to anticipate from the Hiring Procedure:
- Spherical 1 – We evaluation your software to look for those who meet the preliminary necessities for this function. Please notice that if you don’t entire the questions we will be able to be not able to continue together with your software past this level
- Spherical 2 – You’ll have to entire a cognitive take a look at to judge the fit between your profile and the corporate’s profile
- Spherical 3 – You’ll have to do a 3-step overview
- Spherical 4 – You are going to have a video interview with our CSS Supervisor
- Spherical 5 – You’ll have to do a character take a look at
- Spherical 6 – You are going to have a talk with our CEO, Chris Munch, to know your motivation and occupation objectives. We need to know if you’ll be a perfect are compatible for our workforce, but additionally we wish you to reach your objectives
