Anonos is a world information privateness era corporate based in 2013. We keep in mind that organisations need to innovate with out coming into criminal scorching water. We let them just do that: use their information with out the drama.
We lately raised an extra $50M in investment to mix our choices with the German artificial information startup Statice, to shape a class-leading privateness era platform. Our ingenious and good crew of 65 works from around the globe to give a contribution to a data-driven long run the place privateness comes first. We experience running in combination and consider appreciate, honesty, and openness as core values: which means that we respect the contributions and views of each member of our crew and take a collaborative strategy to issues. Our product, privateness analysis, engineering, and industrial groups paintings carefully in combination to resolve tricky information issues.
Sign up for us to make a distinction for organisations on the intersection of privateness, era, and information. Be told extra at https://www.anonos.com/
The Workforce
The Shopper Good fortune crew is the products and services and consultative arm of Anonos, managing the entire lifecycle of our shoppers and companions. We’re the mavens guiding them in opposition to their anticipated results and luck by means of being depended on advisors, turning in a good consumer enjoy, and making sure price realisation in opposition to measurable results.
Our obligations span each pre-and post-sales engagement, from supporting the gross sales crew, turning in workshops and evidence of price engagements, thru coaching and implementation the entire approach to price realisation and buyer well being. We’re the first level of touch for shoppers referring to strengthen, coaching, skilled products and services and use-case discussions.
The Function
The Buyer Good fortune Supervisor is our worth specialist.
Supported by means of our insights & technical consultants, they are going to center of attention on figuring out and guiding the shoppers in the course of the adventure from discovery to worth realisation. You’re the major level of touch at the design, implementation and supply to fulfill their necessities and ship a success results to our shoppers and make sure the continual center of attention of that luck and determine new use circumstances.
This position makes a speciality of answer and result supply with a technical and operational figuring out, using Jstomer engagement with privateness, safety & information analytics stakeholders.
Expectancies
Shopper Good fortune sits within the hub of the Anonos wheel. You are going to collaborate carefully with all portions of the industry to ship luck for the crew, the industry & our shoppers. We predict you to be comfy attractive with shoppers, take possession of your actions and know when to invite for lend a hand; you’ve gotten a powerful operational & client-focused figuring out and will determine and be in contact the best trail in opposition to a success results. Anonos is a completely far off corporate, and you might be anticipated to really feel comfy running in that atmosphere. Our major center of attention is the Ecu and North American markets, so availability throughout those place of business hours can be anticipated.
We realise that some reports could be arduous to come back by means of, many talents can also be discovered, and ability units and reports past this task description may convey super price.
If you’re feeling this generally is a nice alternative for your self and us, please don’t hesitate to use,
What we might believe very important is that you’re: Inquisitive, a Fast Learn about, Observant & Responsible.
Duties
- Make stronger the economic crew with operational experience and demonstrations.
- Supply subject material and datasets for shoppers.
- Ship onboarding & coaching.
- Organize Jstomer well being, post-sales relationships & Jstomer account database.
- Supply strengthen {and professional} products and services.
- Organize the buyer adventure & anticipated results.
- Ship ongoing Jstomer engagements (QBRs, Milestones, Survey results).
- Speak about price realisation and easiest practices and determine new Jstomer use circumstances.
